Shipping policy

Lunanorr Delivery Policy

General Information

At Lunanorr, we are committed to delivering your order in a timely and reliable manner. This policy outlines our shipping process, estimated timelines, and responsibilities.

Delivery Methods & Fees

We offer a range of delivery options based on your location, order size, and product type.

Shipping fees are calculated at checkout
Free standard shipping is available on orders over $50
Delivery options and costs may vary depending on destination

Processing & Delivery Times

Orders are typically processed and shipped within 3–6 business days after confirmation
Delivery times vary depending on your location and courier

Please note that delays may occur due to factors beyond our control, including customs processing or carrier disruptions.

International Shipping

We ship internationally to selected regions.

Additional customs duties, taxes, or import fees may apply
These charges are the responsibility of the customer
Please ensure your shipping address is accurate and complete before placing your order

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your delivery in real time.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 2 days of delivery.

Kindly include:

Your order number
Photos of the damaged item(s), if applicable

We’ll work promptly to resolve the issue.

Returns & Exchanges

For full details, please refer to our Return & Withdrawal Policy.

Policy Updates

Lunanorr reserves the right to update this Delivery Policy at any time. The latest version will always be available on our website.

For any questions regarding your order or delivery, please contact:
info@lunanorr.com